Terms of use

The basics

These terms are the agreement between you and Demapoints when you use the app. By creating an account, you agree to them. They were last updated on 1 October 2026.

Demapoints is a tool for families to encourage good habits with points and rewards. A parent or guardian must create and manage the account.

Your account

You must be an adult to create a family account. Keep your password safe — it protects the parent area, billing and your family's data.

Children use the app under your supervision, with a nickname and a 4-digit PIN that you set.

You are responsible for what happens on your account.

Points, rewards and money

Points in Demapoints have no cash value and cannot be exchanged outside your family.

The piggy bank and money rewards are notes only. No real money moves in the app — parents pay their children themselves, in whatever way suits their family.

Screen-free challenges run on an honour system. Demapoints does not track or monitor any device.

Plans and billing

New families get a free trial of all paid features, with no card required. When the trial ends, the family returns to the Free plan and nothing is deleted.

Paid plans renew automatically each month or year until you cancel. Prices are shown before you pay, and you can change or cancel your plan at any time from Plan and billing.

If you cancel, your plan keeps working until the end of the time you have paid for. We do not offer refunds for part-used periods.

If a payment fails, paid features keep working until the end of the paid period while the payment is retried.

Existing subscribers keep the price they signed up at, even if prices change for new customers.

Your data

Your family's data belongs to you. You can download a copy at any time from Settings, and you can delete children or your whole account. Deleting your account really deletes the data.

Our Privacy policy explains what we collect and how we look after it.

Using Demapoints fairly

Please do not try to break into the app, access another family's data, or use Demapoints for anything unlawful. We may close accounts that do.

Changes and availability

We may update the app and these terms from time to time. For big changes we will let you know in the app before they take effect. If you keep using Demapoints after a change, you accept the new terms.

We work hard to keep Demapoints available, but we cannot promise it will always be uninterrupted. We are not liable for losses caused by outages or by how your family uses points and rewards.

Contact us

Questions about these terms? Email us at hello@demapoints.com.